Ovatech Website Terms & Conditions

General Terms

• By purchasing from Ovatech, you agree to these Terms & Conditions.
• Products are intended as supplements and not as medical treatments.
• All information provided is for general wellness purposes.

Orders & Payments

• Orders are confirmed once payment is received.
• Accepted payment methods include EFT, card, and approved gateways.
• Prices are listed in South African Rand (ZAR) and include VAT where applicable.

Shipping & Delivery

• Standard delivery within South Africa: 3–5 working days.
• Remote areas may take up to 7 working days.
• Tracking details will be provided once your order is dispatched.
• International shipping available on request; timelines vary.

Cancellation Policy

• Orders may be cancelled within 24 hours of placement if not yet dispatched.
• To cancel, email info@ovatechnutrition.co.za with your order number.
• If the order has already shipped, cancellation is not possible — proceed via the refund process.

Refund & Returns

• Refunds are available within 7 days of delivery if:
  • The product is unopened, sealed, and in original packaging.
  • Proof of purchase is provided.
• Refunds will be processed within 10 working days after inspection.
• Shipping costs are non‑refundable unless the product was defective or incorrectly supplied.

Product Quality & Compliance

• Ovatech supplements are manufactured under strict quality controls.
• Certificates of Analysis (CoAs) are available upon request.

Liability Disclaimer

• Ovatech is not liable for misuse of products.
• Consult a healthcare professional before use if you have medical conditions or are pregnant/breastfeeding.